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Service
Instrument Services and Service Plans
By providing our professional and efficient instrument services, your DNA/RNA synthesizer can maintain optimal performance. You can choose single service or preventive maintenance according to your needs. Our professional services ensure that your efficient production is worry free.
Instrument services
Pay As You Go
We offer pay-as-you-go instrument maintenance and repair services. Depending on your needs, we will solve your current problems quickly and efficiently.
Preventative maintenance
Preventive maintenance is designed to test all the functionality of laboratory instruments, clean, calibrate, and replace consumable parts to bring DNA/RNA synthesizers into compliance with manufacturing specifications.
Service Plan
Contain
Cycle
Software
Parts
artificial
Travel on business
Service Access
Technical support
Platinum services
All services
12 months
Continuous updates
contain
contain
contain
infinite
infinite
Gold Medal Services
All services
12 months
Continuous updates
Excluding
contain
contain
Visited twice a year
3 cases per year
* Due to geographical and supply constraints. Some areas are serviced by certified dealers.
